Merchant Info Pack


Welcome to GetFood.com.au

GetFood.com.au is a modern delivery platform designed to work with food and beverage venues, not take from them.

We believe local food delivery should be straightforward, profitable, and built on trust. That’s why we give cafes, restaurants, bars, bakeries, food trucks, and catering services more control, fair pricing, and a system that makes online ordering simple to manage. Whether you operate a single café, a multi-location restaurant, a bakery, or a food truck, we provide the flexibility to grow your delivery and pickup business, without lock-in commissions or complex setups.


How It Works

Your venue receives orders directly on your tablet, laptop, or phone, no apps, no downloads. Our platform runs as a Progressive Web App (PWA), so it works in any modern web browser.

Step-by-step process:

  • Customers place an order from your menu on GetFood.com.au using any device.
  • You receive the order instantly via browser notification or email.
  • You prepare the food or drinks.
  • Delivery is completed by your staff or through our partner driver network — your choice.
  • Payment is processed automatically, and funds are transferred directly to your bank account.
  • Fast, reliable, and built to support your workflow, not disrupt it.


Choose Your Pricing Plan

We offer two simple pricing options to fit your business model:


Commission Plan
  • Only 5% (current) per completed order
  • No monthly fees
  • Ideal for venues testing delivery or with lower volume


Membership Plan
  • $29.95/month flat fee
  • 0% commission — keep 100% of your order value
  • Perfect for high-volume venues or those wanting fixed monthly costs


Both plans include:

  • Full access to all platform features
  • Ongoing support
  • Marketing assistance


Why Venues Choose Us
  • One of Australia’s lowest commission rates. As low as 0% for membership plan
  • Fast payouts direct to your nominated account
  • Full control over your menu, pricing, and special offers
  • No exclusivity, stay listed on other platforms. Yes we want you to make more
  • Free promotional support to help you grow
  • Customer data access for loyalty-building and insights
  • We remove the friction so you can focus on food, drinks, service, and growth.


How To Get Started
  • Getting set up is quick and easy with help from our team:
  • Complete a short onboarding form (we can assist)
  • Send us your menu and logo, we’ll format it for you
  • Select your preferred pricing plan
  • Go live and start receiving orders


Need help or have questions?

Email support@getfood.com.au


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